Hunter Amenities is one of the world’s largest manufacturers of Personal Care Amenities with over 40 years of experience in the global market. We are a highly entrepreneurial, professional, and driven organization that believes in teamwork, professional ethics, and outstanding service. Hunter is proud to be a Platinum level member of the “Best Managed Companies” program in Canada.

The Opportunity:

Based in the Netherlands, The Director of Operations is responsible for leading and optimizing the EMEA organization’s day-to-day operations. This role ensures efficiency, quality, and scalability of processes, translating business strategy into tangible operational results. The Director of Operations plays a key role in driving performance, leading teams in supply chain, logistics and customer service and operates in close connection with manufacturing plants around the globe and drives for sustainable growth.

Key Duties & Responsibilities:

• Develop and implement the operational strategy in alignment with overall business objectives
• Lead, manage, and coach operational teams and their managers
• Monitor and improve KPIs (productivity, quality, cost efficiency, customer satisfaction)
• Identify and implement process improvements and efficiency initiatives
• Own budgeting, forecasting, and cost control for operations (EMEA)
• Ensure compliance with legal requirements and internal policies
• Collaborate cross-functionally (e.g., Sales, Finance, HR) to achieve company goals
• Lead change management initiatives and organizational development
• Report on operational performance to senior leadership / executive team (Monthly)

Qualifications & Experience:

• Bachelor’s or Master’s degree (preferably in Business Administration, Operations Management, or related field)
• Minimum of 8–10 years of relevant experience in operations, including several years in a leadership role
• Managing large teams and complex operational environments
• Distribution and Manufacturing of Consumer Goods
• Involvement or Leadership of IBP/S&OP processes
• Proven track record in process optimization and performance management
• Experience with budgeting and financial oversight
• Industry experience in hospitality is a plus
• Strong strategic and analytical thinking skills
• Proven leadership and people management capabilities
• Results-driven and decisive
• Excellent communication and interpersonal skills
• Strong problem-solving ability with a hands-on mindset
• Effective stakeholder management (internal and external)
• Experience in change management
• Solid financial acumen and business understanding
• Experience with Netstock, HubSpot, Incorta, Exact/Synergy
• Familiarity with advanced program/portfolio tools (e.g., Microsoft Project, Smartsheet) desirable
• Excellent English (required), Dutch preferred
• French or other European languages (a plus)

We offer:

• A competitive compensation package.
• The opportunity to be part of a fast-growing, dynamic, and successful global team. We believe in our people and our people believe in Hunter.

A Little Bit More About Us:

Hunter Amenities’ global headquarters is in Burlington, Ontario where we manufacture one of the richest portfolios of licensed amenity brands for our 5- and 6-star global hotels, boutique hotels, spas, cruise lines and retail clients. Hunter has built a broad retail portfolio, creating both private labels and branded beauty products of the highest quality. Learn more about our company and culture at www.hunteramenities.com.

Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying!

Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.