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OVERALL, ROLE PURPOSE
Based in our European Head Quarter the Netherlands, the general responsibility of the Account Support Manager is pro-actively support our Corporate Account Team and position Hunter as the most valued supplier of high-quality hospitality products in EMEA. Hunter is proudly working with all Key Hotel Groups like Marriott, Accor, IHG, Hilton, Hyatt and many more.
The Account Support Manager is responsible for supporting and coordinating large-scale corporate account programs across Europe and Africa within the hospitality industry. This role ensures Hunter Amenities is positioned as the most valued supplier of high-quality hospitality products by overseeing corporate account operations, managing cross-functional projects, and driving measurable business growth. The role balances strategic alignment, customer satisfaction, and program execution excellence.
RESPONSIBILITIES
Program & Brand Management: Coordinate brand/program launches, manage product transitions (fade-in/fade-out), and support new hotel openings and transitions.
Sales Growth Enablement: Partner with corporate account managers and marketing to achieve annual growth targets; create quotations, run promotions and campaigns, and maintain a robust sales pipeline in HubSpot CRM.
Analytics & Reporting: Prepare data-driven performance analytics, forecasting, and Quarterly Business Reviews (QBRs).
Cross-Functional Leadership: Align program strategies with corporate goals; coordinate with Marketing, Finance, IT, and Operations.
Governance & Controls: Establish program governance, reporting structures, and performance standards.
Risk & Issue Management: Identify, assess, and mitigate risks.
Value Realization: Track ROI and benefits delivery to ensure measurable program success.
Change & Stakeholder Management: Lead change initiatives, ensuring adoption and readiness across teams.
Process Optimization: Implement lessons learned, best practices, and continuous improvement.
Financial Oversight: Manage budgets, forecast variances, and report on financial performance.
COMPETENCES
To perform this job successfully, this person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Strategic Thinking: Ability to link programs to corporate strategy and anticipate future needs.
Leadership & Influence: Skilled in driving cross-functional teams, persuading stakeholders, and navigating organizational politics.
Customer Orientation: Integrity-driven, customer-first attitude, committed to service excellence.
Analytical Skills: Strong data-driven decision-making, performance tracking, and forecasting.
Communication & Storytelling: Clear and compelling communicator across all levels, tailoring messages for diverse stakeholders.
Negotiation & Conflict Resolution: Ability to align conflicting interests and reach optimal outcomes.
Change Leadership: Resilient and adaptable in guiding teams through change.
Collaboration & Teamwork: Fosters strong internal and external partnerships.
Business Acumen: Understanding of commercial levers, P&L impacts, and strategic trade-offs.
Work Style: Entrepreneurial, hands-on, ownership-driven, flexible schedule, strong work ethic.
EDUCATION / EXPERIENCE
Required: Bachelor’s degree (Business Management (or equivalent)).
Preferred: Master’s degree / MBA.
Experience:
A Little Bit More About Us:
A huge part of Hunter’s success has come from the amazing, long-lasting relationships we have created with our suppliers, hoteliers, and retailers. Many of our partners and employees today have been with Hunter for more than 30 years and are considered family.
You will be working in a dynamic, multicultural team, with offices in the Netherlands, Dubai and Toronto. Lot of freedom to create and execute on your ideas to strengthen our marketing communications while getting support and mentorship from a senior team of Sales- & Product Directors.
Our world-class manufacturing facilities located in Canada, China, India, Malaysia, Colombia, Egypt, and Turkey combine artisanal traditions with cutting-edge innovation to create and craft unrivalled brand collections for the hospitality industry and retail industry.
Our unmatched experience, global presence, and attention to detail has enabled us to manufacture one of the richest portfolios of amenity and retail brands globally for customers all over the globe.
Our strong and well-balanced licensed brand portfolio consists of some of the greatest brands in the world, like Le Labo, Byredo, Aveda, Rituals, Marie Stella Maris and more. Learn more about our company and culture at www.hunteramenities.com.
Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying!
Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.
Account Support Manager
Warmond, Zuid HollandOVERALL, ROLE PURPOSE
Based in our European Head Quarter the Netherlands, the general responsibility of the Account Support Manager is pro-actively support our Corporate Account Team and position Hunter as the most valued supplier of high-quality hospitality products in EMEA. Hunter is proudly working with all Key Hotel Groups like Marriott, Accor, IHG, Hilton, Hyatt and many more.
The Account Support Manager is responsible for supporting and coordinating large-scale corporate account programs across Europe and Africa within the hospitality industry. This role ensures Hunter Amenities is positioned as the most valued supplier of high-quality hospitality products by overseeing corporate account operations, managing cross-functional projects, and driving measurable business growth. The role balances strategic alignment, customer satisfaction, and program execution excellence.
RESPONSIBILITIES
Program & Brand Management: Coordinate brand/program launches, manage product transitions (fade-in/fade-out), and support new hotel openings and transitions.
Sales Growth Enablement: Partner with corporate account managers and marketing to achieve annual growth targets; create quotations, run promotions and campaigns, and maintain a robust sales pipeline in HubSpot CRM.
Analytics & Reporting: Prepare data-driven performance analytics, forecasting, and Quarterly Business Reviews (QBRs).
Cross-Functional Leadership: Align program strategies with corporate goals; coordinate with Marketing, Finance, IT, and Operations.
Governance & Controls: Establish program governance, reporting structures, and performance standards.
Risk & Issue Management: Identify, assess, and mitigate risks.
Value Realization: Track ROI and benefits delivery to ensure measurable program success.
Change & Stakeholder Management: Lead change initiatives, ensuring adoption and readiness across teams.
Process Optimization: Implement lessons learned, best practices, and continuous improvement.
Financial Oversight: Manage budgets, forecast variances, and report on financial performance.
COMPETENCES
To perform this job successfully, this person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Strategic Thinking: Ability to link programs to corporate strategy and anticipate future needs.
Leadership & Influence: Skilled in driving cross-functional teams, persuading stakeholders, and navigating organizational politics.
Customer Orientation: Integrity-driven, customer-first attitude, committed to service excellence.
Analytical Skills: Strong data-driven decision-making, performance tracking, and forecasting.
Communication & Storytelling: Clear and compelling communicator across all levels, tailoring messages for diverse stakeholders.
Negotiation & Conflict Resolution: Ability to align conflicting interests and reach optimal outcomes.
Change Leadership: Resilient and adaptable in guiding teams through change.
Collaboration & Teamwork: Fosters strong internal and external partnerships.
Business Acumen: Understanding of commercial levers, P&L impacts, and strategic trade-offs.
Work Style: Entrepreneurial, hands-on, ownership-driven, flexible schedule, strong work ethic.
EDUCATION / EXPERIENCE
Required: Bachelor’s degree (Business Management (or equivalent)).
Preferred: Master’s degree / MBA.
Experience:
- 7–10 years in commercial, program management, or corporate account roles.
- Proven track record managing large, complex, multi-country programs.
- Hospitality industry or related services experience is highly desirable.
- Experience in financial oversight, including budgeting and forecasting.
- Project Management (PMP, PRINCE2, or equivalent) – required or strongly preferred.
- Proficient in MS Office.
- Experience with HubSpot, Power BI, Exact/Synergy.Familiarity with advanced program/portfolio tools (e.g., Microsoft Project, Smartsheet) desirable.
- Excellent Dutch and English (required).
- French or other European languages (a plus).
A Little Bit More About Us:
A huge part of Hunter’s success has come from the amazing, long-lasting relationships we have created with our suppliers, hoteliers, and retailers. Many of our partners and employees today have been with Hunter for more than 30 years and are considered family.
You will be working in a dynamic, multicultural team, with offices in the Netherlands, Dubai and Toronto. Lot of freedom to create and execute on your ideas to strengthen our marketing communications while getting support and mentorship from a senior team of Sales- & Product Directors.
Our world-class manufacturing facilities located in Canada, China, India, Malaysia, Colombia, Egypt, and Turkey combine artisanal traditions with cutting-edge innovation to create and craft unrivalled brand collections for the hospitality industry and retail industry.
Our unmatched experience, global presence, and attention to detail has enabled us to manufacture one of the richest portfolios of amenity and retail brands globally for customers all over the globe.
Our strong and well-balanced licensed brand portfolio consists of some of the greatest brands in the world, like Le Labo, Byredo, Aveda, Rituals, Marie Stella Maris and more. Learn more about our company and culture at www.hunteramenities.com.
Based on our profile and needs we will only contact those candidates selected for interviews. Thanks for applying!
Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate on the basis of race/religion/sex/national origin/veteran/disability/sexual orientation/gender identity, or any other characteristic protected by current law.