Account Manager Hospitality, BeNeLux

Hunter Amenities is one of the world’s largest manufacturers of Guest Amenities with 40 years of experience in the global market. We are a highly entrepreneurial, professional, and driven organization that believes in teamwork, professional ethics, and outstanding service. Hunter is proud to be a Platinum level member of the “Best Managed Companies” program in Canada.

The Opportunity:

Based out of our European Head Office in the Netherlands, the Account Manager Hospitality role at Hunter Amenities focuses on managing and identifying new business opportunities. The BeNeLux region is the company’s origin and one of its key markets in Europe. The Account Manager’s responsibilities include managing our existing client base, analyzing market trends, following up on leads and pitching product programs while extending offerings, all contributing to the annual sales plan.

The Account Manager collaborates with multiple departments, including sales support, demand planning, brand & product development, to ensure high customer satisfaction. 
 
Key Duties & Responsibilities:
 

• Develop and execute the annual sales plan, includes key objectives, sales targets
• Represents our Brand portfolio and its core values
• Maintain and nurture relationships with existing clients
• Follow up on leads and establish new client relationships
• Build a field visit plan to service existing clients and new prospects
• Report field visits in our CRM tool
• Resolve customer complaints and maximize client satisfaction
• Report sales status, progression and growth by room count
• Provide sales forecasting as input to the supply plan
• Manage customized inventories in collaboration with the demand planner and clients
• Resolve overdue accounts escalated by the accounting team

Competences:
 

• Outgoing, entrepreneurial, eager to learn and grow
• Strong communication skills with a hands-on mentality
• Demonstrates integrity and a commitment to customer satisfaction
• Strong analytical skills to calculate quotations and report sales performance
• Strives for excellence through collaboration with internal and external stakeholders
• Ability to set priorities and persuade stakeholders effectively
• Takes ownership and can work a flexible schedule when required
• Strong work ethic, team player, and a customer-first attitude

Qualifications & Experience:
 

• HBO degree (Hotel school)
• 5-8 years of relevant work experience in a commercial (field sales) role
• Possession of a valid driver’s license (Category B)
• Experience in Hospitality industry is preferred
• Proficiency in Microsoft Office tools including MS Teams, Excel, Word and PowerPoint
• Familiarity with Exact/Synergy and/or Power BI is an advantage
• Excellent command of both Dutch and English, proficiency in French is a plus

We offer:
 

• A competitive compensation package
• Company car, laptop, mobile phone, Lease A Bike program, company fitness membership, pension scheme, skills development, and training reimbursement
• The opportunity to be part of a fast-growing, dynamic, and successful global team

We believe in our people and our people believe in Hunter!

A Little Bit More About Us:

Hunter Amenities’ global headquarter is in Burlington, Ontario. We develop and manufacture one of the richest portfolios of licensed amenity brands. Our clients are global industry leading hotel chains and regional, luxury boutique hotels. Hunter has built a broad portfolio, creating both private labels and branded beauty products of the highest quality. Learn more about our company, brands and culture at www.hunteramenities.com/emea.

Based on our profile and needs, only candidates selected for interviews will be contacted. Thank you for applying!

Hunter Amenities International Ltd. is an equal opportunity employer. Hunter does not discriminate based on race, religion, sex, national origin, veteran, disability, sexual orientation, gender identity or any other characteristic protected by current law.